Contractual partner

On the basis of these General Terms and Conditions of Business, a contract is concluded between the customer and

LILLY

Represented by Lilly Marie Selig

Agios Georgios Pagon

49081 Corfu Greece

mail: hello@lillyselig.com

Tax identification number : EL173402549 hereinafter referred to as the supplier, the contract is concluded.

Subject matter of the contract

This contract regulates the sale of new goods, jewellery via the online shop of the supplier. Due to the details of the respective offer, reference is made to the description of the item of jewellery on the offer page.

Conclusion of contract

The contract is concluded via the shop system, electronic commerce, or remote means of communication such as email or telephone. The offers presented represent a non-binding invitation to make an offer by placing an order with the customer, which can then be accepted by the supplier.

The order process up to the conclusion of the contract includes the following steps in the shop:

  • Selection of the offer in the desired size, colour and quantity.

  • Placing the offer in the shopping cart

  • Confirmation of the order by clicking the button

  • Entering the delivery and invoice address

  • Selection of the payment method

  • Checking and processing the order and all entries

  • Place the order by clicking the button

  • Confirmation e-mail about the receipt of the order

In addition to the shop, orders can also be placed via telephone or e-mail, whereby the order process for the conclusion of the contract includes the following steps:

  • Calling the supplier / sending the order email / confirmation email – Receipt of the order.

The contract is concluded when the order confirmation is sent.

Duration of contract

The contract has a term of one month, subject to termination. The total price is calculated from the price of the offer, product and shipping.

Prices, shipping costs and return costs

All prices are inclusive of 24 percent VAT. There is a one-time shipping charge per order. The shipping costs are 9 Euros within the EU. In the case of partial deliveries, the flat rate is only charged once. If a right of withdrawal exists and is exercised, the customer bears the return costs.

Terms of payment

The customer has exclusively the following possibilities for payment: Paypal as payment service provider, credit card. Other payment methods are not offered and will be rejected. If a trustee service or payment service provider is used, this enables the supplier and customer to process the payment between themselves. The escrow service/payment service provider forwards the customer’s payment to the provider. Further information is available on the website of the respective escrow service/payment service provider.

When paying by credit card, the customer must also be the holder of the credit card. The credit card will be charged after the goods have been dispatched. The customer is obliged to pay or transfer the stated amount to the account indicated on the invoice within 14 days after receipt of the invoice. Payment is due without deduction from the date of the invoice. The customer shall only be in default after a reminder.

Terms of delivery

The goods will be dispatched within 1-3 working days after confirmed receipt of payment. The standard delivery time is 8-14 days. The entrepreneur undertakes to deliver on the 20th day after receipt of the order. Unless otherwise stated in the item description. The supplier ships the order from Corfu, Agios Georgios Pagon 49081 . The customer will be informed immediately of any delays.

Contract arrangement

The customer himself has no possibility to directly access the stored contract text. The customer can correct errors in the entry during the ordering process. To make a correction, the customer goes back one step in the shop to check the information.

Right of withdrawal and customer service

Cancellation policy

Right of withdrawal

You have the right to cancel this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier, takes possession of the goods in the case of a purchase contract. In the case of a contract for several goods ordered by the consumer as part of a single pollination and delivered separately. You or a third party named by you who is not the carrier and who has taken possession of the last goods. In the case of a contract for delivery by instalments or part-deliveries, you or a third party named by you who is not the carrier shall take possession of the last instalment or the last item. In the case of a contract for the regular delivery of goods over a fixed period of time, on which you or a third party named by you who is not the carrier has taken possession of the first goods. In the event of a combination of several alternatives, the last point in time shall be decisive.

In order to exercise your right of withdrawal, you must inform us LILLY, Lilly Selig Agios Georgios Pagon 49081 Corfu Greece tel: +306970414287 mail: hello@lillyselig.com, by means of a clear declaration, a letter sent by post or by email, of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this purpose. The use of the sample is not mandatory.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of cancellation

If you withdraw from this contract, we must repay you all payments that we have received from you, including the delivery costs, with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the inexpensive standard delivery offered by us, without delay and at the latest within 14 days of the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction. Unless expressly agreed otherwise with you. In no case will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

 You must return the goods to LILLY, Lilly Selig Agios Georgios Pagon 49083 Corfu Greece, tel: +306970414287 shop.lillyselig@gmail.com us without undue delay and in any event no later than 14 days from the day on which you notify us of the cancellation of this contract. The time limit is met if you send the goods before the end of the 14-day period.

 You shall bear the direct costs of returning the goods. 

You will only be liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.

 End of the cancellation policy

Exclusion of liability

Claims for damages by the customer are excluded, unless otherwise stated in the following. This also applies to the provider’s representatives and vicarious agents if the customer asserts claims for damages against them. Excluded are claims for damages of the customer due to injury to life, body, health or essential contractual obligations which must necessarily be fulfilled in order to achieve the objective of the contract. Likewise, this does not apply to claims for damages following grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agent.

Prohibition of assignment and pledging

Claims or rights of the customer against the provider may not be assigned or pledged without the provider’s consent, unless the customer has proven a legitimate interest in the assignment or pledge.

Language, place of jurisdiction, applicable law

The contract shall be drawn up in English. The further performance of the contractual relationship shall be in English. The law of the Hellenic Republic, Greece shall apply exclusively. For consumers, this shall only apply insofar as this does not restrict any legal provisions of the state in which the customer is domiciled or habitually resident. The place of jurisdiction for disputes with customers who are not consumers, legal entities under public law or special funds under public law is the registered office of the provider.

Alternative Dispute Resolution in accordance with Art. 14 (1) ODR-VO and § 36 VSBG:

The european commission provides a platform for online dispute resolution (OS) which is accessible at https://ec.europa.eu/consumers/odr. We are not obliged nor willing to participate in dispute settlement proceedings before a consumer arbitration board.

Severability clause

The invalidity of any provision of these General terms and conditions shall not affect the validity of the other provisions.