shipping & return

Our jewellery is handmade and individually produced, so not all of them are always in stock. If the piece of jewellery ordered is in stock, or just needs finishing, we try to send it out in less than a week after payment. As the shipping is from Corfu Island, it may take longer in rare cases.

You can always ask us about your shipment. You can use the contact form or send an email to hello@lillyselig.com

We ship world wide.

Return instructions

You have the right to cancel this contract within fourteen days without giving any reason. From this point on, the return is no longer possible. The withdrawal period is fourteen days from the day on which you or a third party commissioned by you, who is not the carrier, has taken possession of the goods or, in the case of several partial consignments or pieces, the last partial consignment or the last piece.

In order to exercise your right of withdrawal, you must send us LILLY Lilly Marie Selig Agios Georgios Pagon 49081 Corfu Greece phone: +306970414287 mail: hello@lillyselig.com by means of a clear statement such as a letter sent by post or e-mail, about your decision to revoke this contract. You can use the following form, but this is not mandatory. In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

By cancelling this contract, we must refund all payments we have received from you immediately and at the latest within fourteen days of the day on which we received notification of your cancellation of this contract. We will use the same payment that you used in the original transaction unless otherwise expressly agreed with you. We will not charge any fees for your repayment. Until we have received the goods back or until you have provided proof that you have returned the goods to us, whichever is the earlier, we may refuse to refund you. You must return the goods to us immediately within fourteen days of the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You are responsible for the direct costs of the return shipment.

For any loss in value of the goods if the goods you are returning are damaged, you have to pay. We will check the condition, properties and functionality of your return.

Note on the return of goods

For resale, the goods must be returned with the original undamaged carton / shipping bag. If this is not applicable, we must deduct compensation amounting to 15 percent of the net sales price from the refund for the resulting reduced resale value. When returning the goods, we would like to point out that the sender’s telephone number +306970414287 must be clearly visible on the return shipping.

Sample cancellation form

Please fill out and return this form if you wish to revoke the contract.

To:

LILLY Lilly Marie Selig phone: +306970414287 Agios Georgios Pagon 49081 Corfu Greece

mail: hello@lillyselig.com

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

Ordered on(*)/received on (*)………………………………………

Name of consumer(s)……………………….………………………………….

Address of consumer(s)……………………….……………………………..

Signature of consumer(s) (only in case of paper communication)

……………………………….………………………………………………………………………………….

Date……………………….……………………………………………………………………………….

(*) Delete where inapplicable